Merillot Customer Lab™ Helps Luxury Brand Improve Customer Experience

BRISBANE, Queensland – September 20, 2021 – Merillot, a global management consulting company, has announced that a its Merillot Customer Lab™ is ready to assist luxury brands to improve customer experience (CX).

With a global customer base and an extensive, luxury product portfolio, it is critical that luxury brands provide a customer experience in alignment with the brand. The Merillot Customer Lab™ allows Merillot to engage with the brand to deeply understand the market and custom, delivering a clear and unequivocal intelligence to clients.

“The Merillot Customer Lab really helps us to define who the clients market and custom really are,” said a spokesperson for Merillot. “With that level of understanding, we can begin well informed engagements on pricing and strategy.”

With increased growth during the SARS-CoV2 pandemic period, luxury brands have sought to better understand their key custom. With Merillot’s assistance, these brands understand their market and custom, and are able to develop a sharp focus on that key clientele. Luxury companies and brands can also work with Merillot to develop a pricing strategy across their product range.

For consumer product businesses, Merillot delivers a range of services, including pricing strategy and marketing consulting.

About Merillot

Merillot is a global management consulting company, helping executives and business leaders to build better organisations. With capabilities across strategy, structure and tactics, they are capable of delivering results for companies globally.

Media Inquires

Public Relations
Merillot Pty Ltd
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